Technological solutionsand BPO to drive your digital transformation
At Global Datum BPO, we help organizations optimize their processes, improve their operational efficiency, and accelerate their digitization through technological solutions, specialized outsourcing, and close, expert support.
We develop end-to-end digital solutions and work with you from start to finish.
Services
Business process
outsourcing
Business process outsourcing
We offer technological and operational outsourcing services designed to integrate naturally into the client’s organization. We provide specialized teams that optimize resources, reduce costs, and guarantee service continuity, always with a close and flexible approach.
Includes:
- Outsourcing of IT and operational services
- Management of specialized teams
- Adaptation to the client’s processes and culture
- Continuous support and constant improvement
Application
development
Application development
We design and develop customized digital solutions that respond to real business needs. We work alongside our clients from the functional definition stage through to the implementation and evolution of the solution.
We develop:
- Management applications
- Corporate intranets
- Customized ERPs and CRMs
- Web solutions and internal applications
- We use technologies such as Microsoft 365, Power Platform, and WordPress, ensuring scalability and security.
ANS (Service Level
Agreements)
ANS (Service Level Agreements)
We provide services managed under clearly defined Service Level Agreements (SLAs), which ensure the quality, availability, and performance of technological solutions.
- Our SLAs enable us to:
- Guarantee response and resolution times
- Ensure operational continuity
- Reduce risks and unplanned downtime
- Measure and improve service performance
Microsoft
365
Microsoft 365
We specialize in solutions based on Microsoft 365 and its ecosystem. We support organizations throughout the platform’s life cycle, from initial consulting to ongoing evolution.
Services included:
- SharePoint and Power Platform-based applications
- Process automation with Power Automate
- Data analysis with Power BI
- Environment implementation and configuration
- Microsoft 365 and Copilot license management
On-site and
remote support
On-site and remote support
We offer on-site technical support for organizations that require direct assistance at their facilities. Our technicians integrate themselves as another resource on the team, ensuring a quick and effective response.
Ideal for:
- Resolving critical incidents
- Supporting end users
- Maintaining infrastructure
- Providing occasional or ongoing reinforcement for internal teams
Personalized
expert assistance
Personalized expert assistance
We provide each client with an expert team that understands their context and needs. We are committed to a close relationship based on trust and genuine involvement.
Key advantages:
- Specialized technical contacts
- In-depth knowledge of the client’s environment
- Direct and fluid communication
- Total focus on results
Turnkey
Turnkey
We manage projects comprehensively, assuming full responsibility from start to launch and subsequent support.
Our turnkey approach includes:
- Analysis and definition of needs
- Solution design
- Development and implementation
- Support, maintenance, and evolution
- This allows customers to focus on their business while we take care of the technology.
We are with you from the very beginning
Empower your organization with technological solutions, specialized outsourcing, and a close-knit team that is truly committed.
